What We Actually Do
We fix and replace garage doors and the hardware that runs them: torsion springs, cables, rollers, tracks, openers, and panels. Most of the houses we work on in Parma went up between 1938 and 2004, with the bulk of the stock dating to the 1960s and 70s. That matters because a lot of those garages still have the original door width and header height, which means new doors have to be measured against openings that were framed decades before today's standard sizes became common. We also see a fair number of openers that have been swapped once or twice since the house was built, wired into boxes and switches that don't match anything currently sold.
Winters here are cold enough, and stay cold long enough, that steel doors take a real beating: seals crack, tracks ice up, and torsion springs that have been fine for years finally give out on the coldest morning of the year. We work on doors and openers from any manufacturer, but we don't do custom carriage-house builds or full carpentry replacements of a rotted wood jamb - that's a job for a contractor, and we'll say so instead of taking it on badly. If your door is original to a 1960s build and a part has failed, there's a decent chance we've already seen that exact spring size or track profile on another job a few streets over.
What Happens After You Call
You call (216) 359-8164 and tell us what the door is doing - won't open, opens crooked, opener clicks but nothing moves, spring snapped. We ask enough questions to get a read on whether it's a five-minute fix or a full spring or panel job, and we tell you honestly which one it sounds like before anyone drives out. We're based out of 12454 Plaza Dr, Parma, OH 44130, which puts most of Parma and the surrounding area within a short run: Parma Heights is about 2 miles out, Seven Hills 3, Brooklyn and Brooklyn Heights 4, Middleburg Heights 4, and we cover out past North Royalton, Independence, Brook Park, and the rest of the closer suburbs as well.
On site, we diagnose first and quote before touching anything you'd have to pay for. If it's a broken torsion spring, we replace the pair rather than the one that snapped, since the other one is usually close behind on an older door. If your opener is an older model and a replacement part isn't something we can get quickly, we'll tell you that too instead of stringing out a repair that's going to cost more in the end than a new opener would.
